FAQ
FREQUENTLY ASKED QUESTIONS
GENERAL
Muesli is a healthy breakfast cereal made from a mix of rolled oats, nuts, seeds, and dried fruits. It can be enjoyed with milk, yogurt, or fruit juice and can be eaten cold or warmed up.
Our muesli and muesli bars are made from a blend of rolled oats, nuts (such as almonds and cashews), seeds, dried fruits (such as raisins, freeze-dried strawberries, and blueberries), and sweeteners like honey, syrup and maltitol. We prioritize high-quality, natural ingredients to ensure our products are both nutritious and delicious.
No, we only offer gluten-based products. However, we are supplying Gluten Free Oats to some of our customers. We will be offering gluten free bar options in the future.
Muesli should be stored in a cool, dry place in an airtight container to maintain the freshness. Muesli bars should be kept in their original packaging or an airtight container at room temperature, away from direct sunlight and moisture.
Muesli is traditionally a raw product, consisting of oats, fruits, seeds and nuts. Granola uses similar ingredients to Muesli but normally includes more sugar and oils that are baked to give a granola its golden colour and crunch. In the past granola was made using honey as the sweetener only, but these days sugar and syrups are used to give granola more of a crunch. Fruits are added after baking to granola.
Muesli is rich in fibre, vitamins, and minerals. It promotes digestive health, helps regulate blood sugar levels, provides sustained energy, and can support weight management due to its high satiety value. Oats is the main grain found in muesli and granola and helps reduce cholesterol, amongst other benefits.
You can customize muesli by adding fresh fruits, a variety of nuts and seeds, spices like cinnamon or nutmeg, and different liquids such as almond milk, coconut milk, or fruit juice.
Yes, our muesli is made from plant-based ingredients and is suitable for vegans. Ensure you use plant-based milk or yogurt if you follow a vegan diet.
SWISS MUESLI
Swiss muesli, also known as Bircher muesli, was developed by Swiss physician Maximilian Bircher-Brenner in the early 1900s. It is typically made with rolled oats, grated apples, lemon juice, nuts, and yogurt or milk, soaked overnight for a creamy texture.
Raw Materials
We source our raw materials from trusted suppliers locally and globally, ensuring they meet our high standards for quality and sustainability. Our nuts and fruits are selected from regions known for their optimal growing conditions.
We only offer conventional options for our raw materials. Please check the product specifications for detailed information.
The shelf life varies by product. Generally, our shelf life on all products is 9 to 12 months- after processing. Raw ingredients such as Oats, puffed rice, rolled wheat, fruit seeds and nuts if stored in the correct conditions as set out in our product specifications have a shelf life of 12 months from date of manufacture. Some freeze-dried fruits can last up to 18-24 months if stored correctly. Once our muesli or bars are tasted, it is highly likely you will find them irresistible and hard to put down.
Purchasing and Ordering
Orders can be placed directly through the email account available on our website. For bulk purchases or special requests, please contact us at 011 704 0975.
Electronic Funds Transfer (EFT) is our preferred payment method. Once money reflect in our bank account the order will be released for collection or delivery.
Yes, we ship our products internationally. Shipping costs and delivery times vary based on the destination.
Sustainability and Quality
Quality is our top priority. We conduct rigorous quality control checks throughout the manufacturing process, from sourcing raw materials to final product packaging. Our facilities are certified to meet international food safety standards – FSSC22000. We are also Halaal and Kosher approved.
We are committed to sustainability in all aspects of our business. This includes sourcing raw materials from sustainable farms, minimizing waste during production, and using eco-friendly packaging materials whenever possible.
Contact Us
Our customer service team is available to assist you with any inquiries or concerns. You can reach us by email at info@paulsmuesli.com or by phone at 011 704 0975 during business hours.